Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency

Source: Consumer Recalls (CPCSC)
Thu Apr 30, 2020 12:00AM

Name of product: Flash Receivers Hazard:

The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.

Remedy: Repair Recall date: April 30, 2020 Units: About 450 Consumer Contact:

Bellman & Symfon toll-free at 833-235-5626 from 8 a.m. to 5:30 p.m. ET Monday through Friday, email at or online at or at and click on Product Recall under Products for more information. 

Recall Details Description:

This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon's Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon flash receivers with following serial numbers are included in the recall:


Affected Serial Numbers



















The serial number is printed on the body of the unit under the battery cover. The bar code with the product's serial number is located under the batteries.


Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.


None reported

Sold At:

Online at from June 2016 through March 2020 for about $185.


Bellman & Symfon AB, of Sweden


Bellman & Symfon North America Inc., of Wilmington, N.C.

Manufactured In: China Recall number: 20-114 Report an Incident Involving this Product Choose Your Recall Emails Related Recalls Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency Modular Robotics Recalls Rechargeable Battery Packs Due to Burn Hazard Leviton Manufacturing Recalls Electrical Connection Devices Due to Shock Hazard Yamaha Guitar Group Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards This recall was conducted, voluntarily by the company, under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

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